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Tuesday, March 31, 2009

Centre for Professional Service Firms 

Oxford Saïd Business School: Centre for Professional Service Firms
has a good working paper series available from this page!



GRIPS Innovatioon Blog 

Inno GRIPS project blog

recent entries include:
Most recent blog entries Minimize
Global Green New Deal
InnoGRIPS Special Topic - Innovation for Recovery By jhayden on 3/30/2009 1:21 PM

It looks like the UNEP's plan to green the world's economy is not fairing well in the UK, better luck in South Korea.

More...

Nature to develop online 'open innovation' platform
InnoGRIPS Early Career Researchers Workshop – Open Innovation and IPR By jhayden on 3/24/2009 11:23 AM

The Nature Publishing Group has just announced a partnership with InnoCentive to develop on online platform for open innovation, but will this new partnership address the issues of IP rights stifling collaborative crowdsourcing?

More...

Ageing Japan - doomed?
InnoGRIPS Ageing and Innovation By PREST on 3/18/2009 12:13 PM

A recent New York Times Op-Ed column by Masaru Tamamoto calls attention to some interesting and contestable points about the state of Japanese society and its ability to thrive given demographic ageing.

More...

General Mills opens up to 'crowdsourcing'
InnoGRIPS Early Career Researchers Workshop – Open Innovation and IPR By jhayden on 3/17/2009 2:27 PM

Not long ago the giant international foodstuffs company General Mills refused outsider innovations that arrived at their doorstep because of the external origination. Today, they are embracing 'open innovation' models including the strategic use of crowdsourcing.

More...

Additional sources from our ongoing innovation and demographic ageing literature review
InnoGRIPS Ageing and Innovation By PREST on 3/13/2009 4:29 PM

Herein find an expanded - but still annotated - bibliography from our ministudy on innovation in and for an ageing Europe.

More...

Considering animal spirits
InnoGRIPS Special Topic - Innovation for Recovery By jhayden on 3/6/2009 1:57 PM

Here is the paper on which Nigel Thrift's interesting talk at the recent AIM workshop on Innovation and Social Science at the Royal Society for Arts was based.

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Green stimulus will provoke innovation
InnoGRIPS Special Topic - Innovation for Recovery By jhayden on 3/2/2009 10:52 AM

A new policy brief has just been released by Grantham Research Institute on Climate Change and the Environment & Centre for Climate Change Ecominics and Policy (LSE) called 'An outline of the case for a ‘green’ stimulus.'

More...

Workshop follow-up: Main Themes
InnoGRIPS Early Career Researchers Workshop – Open Innovation and IPR By jhayden on 2/25/2009 10:10 AM

Here we report in brief the main themes that emerged at the workshop on Open Innovation and IPR that took place at the University of Manchester 26, 27 January 2009. Did we (as a group) miss something? Are you working on these topics? Let us know...





Rise of Services 

The Rise of the Service Economy

These people dont seem to have heard of Gershuny and Skolka, and they don't explore empirical data very much - howevert they do elaborate a model relating together skilled and unskilled service work, productivity trends and imbalances, marketed services vs household production, and so on.  The hypotheses and propositions they formulate are rather interesting ones.

The Rise of the Service Economy

use a mirror
Use a mirror

download in pdf format
   (420 K)

email paper

Francisco J. Buera, Joseph P. Kaboski

NBER Working Paper No. 14822
Issued in March 2009
NBER Program(s):   EFG

---- Abstract -----

This paper analyzes the role of specialized high-skilled labor in the growth of the service sector as a share of the total economy. Empirically, we emphasize that the growth has been driven by the consumption of services. Rather than being driven by low-skill jobs, the importance of skill-intensive services has risen, and this has coincided with a period of rising relative wages and quantities of high-skilled labor. We develop a theory where demand shifts toward ever more skill-intensive output as income rises, and because skills are highly specialized this lowers the importance of home production relative to market services. The theory is also consistent with a rising level of skill and skill premium, a rising relative price of services that is linked to this skill premium, and rich product cycles between home and market, all of which are observed in the data.





Monday, March 30, 2009

public service innovation conference 

public services innovation conference: share bright ideas to improve people's lives



an alternative to google scholar? 

HighWire Press This is a service from Stanford: these results came up immediately with a search for KIBS - the reports may not all be free to you dear reader. Sorry about awful formatting • “Impact of Functional Integration and Spatial Proximity on the Post-entry Performance of Knowledge Intensive Business Service Firms” Andreas Koch and Harald Strotmann International Small Business Journal, Dec 2006; 24: 610 - 634. • “ Regional Differences in the Growth Patterns of Knowledge-Intensive Business Services: an Approach Based On the Spanish Case” Manuel González-López European Urban and Regional Studies, Jan 2009; 16: 101 - 106. • “Institutional Effects on the IT Outsourcing Market: Analysing Clients, Suppliers and Staff Transfer in Germany and the UK”Damian Grimshaw and Marcela Miozzo Organization Studies, Sep 2006; 27: 1229 - 1259. • “Head Office Location: Agglomeration, Clusters or Flow Nodes?”Stig-Erik Jakobsen and Knut Onsager Urban Stud, Aug 2005; 42: 1517 - 1535. • “Economic Specialisation in Metropolitan Areas Revisited: Transactional Occupations in Hamburg, Germany” Rolf Stein Urban Stud, Oct 2003; 40: 2187 - 2205. • “Knowledge-basedClusters and Urban Location: The Clustering of Software Consultancy in Oslo” Arne Isaksen Urban Stud, May 2004; 41: 1157 - 1174. • "Book Review: Knowledge, industry and environment: institutions and innovation in territorial perspective” Phil Cooke Progress in Human Geography, Feb 2005; 29: 102 - 104.

More links on service science 

Service Science « N e x t N o w Collaboratory



Friday, March 27, 2009

Teboul_ Services are Front Stage 

Irving Wladawsky-Berger: Services, Jobs and Related Subjects
I have used the Front/Back Stage metaphoir, but Tebuol discusses it systematically.
And I was led there from this interesting discussion of SSME by Dr Banavar of IBM Inida, at http://pld.nectec.or.th/websrii/images/stories/documents/presentations/dr.banavar.pdf





Thursday, March 26, 2009

Nordic Service Innovation policy 

ServINNo - Publications
Publications

Service Innovation the Nordic Countries: Key Factors for Policy Design. Final Report
Drafted by Carter Bloch
With contributions from Elva Aðalsteinsdóttir, Per-Olof Brehmer, Jesper L. Christensen, Ina Drejer, Katja Hydle, Morten Berg Jensen , Jari Kuusisto, Ragnhild Kvålshaugen and Anker Lund Vinding.

Mapping Service Innovation Policy in the Nordic Countries
by Jari Kuusisto

Service Innovation in the Nordic countries: An analysis using CIS4 data
by Carter Bloch

Blurring boundaries between manufacturing and services
by Jesper L. Christensen and Ina Drejer

High performance work practices and innovation in the manufacturing and service sector
by Morten Berg Jensen and Anker Lund Vinding

Towards a taxonomy for Business Service Innovation - Literature Review
by Ragnhild Kvålshaugen, Katja Maria Hydle and Carter Bloch
A Taxonomy for Service Innovation
by Ragnhild Kvålshaugen, Katja Maria Hydle and Per-Olof Brehmer.








Mapping studies of service innovation policy for individual Nordic countries:

Mapping Innovation Policy in Services – Country Report Denmark
by C. Bloch and K. Aagaard

Mapping Innovation Policy in Services – Country Report Finland
by J. Kuusisto and S. Kotala

Service innovation policy measures in Iceland
by E. Aðalsteinsdóttir

Mapping Innovation Policy in Services – Country Report Norway
by NIFU-STEP

Innovation Policy Project in Services – Mapping Study of Sweden
by Eklund, U., Johannesson, C., Wiik, H. and Johaneson, A.



Service Design Network 

Service Design Network:





designing for services 

Designing For Services | Essay archive

Essay Archive

Edited by Lucy Kimbell and Victor P. Seidel, collected in this innovative and highly illustrated volume are findings from the designing for services project. Particular focus is on the practices of an emerging discipline of service design grounded in the arts and humanities. Three case studies in which service design companies worked with science and technology-based enterprises are discussed, from a range of academic perspectives.

Download the complete publication or choose a specific essay from the selection below:





Wednesday, March 25, 2009

A good blog on service innovation and coproduction 

Service (Co-) Creation
This led me to the SDL forum - thanks to Gary R. Schirr!

BTW, I have been silent for ages due to computer upgrade and loss of password info.  Should now be fixed on all my blogs.



SERVICE DOMINANT LOGIC 

The Otago Forum 2
a symposium including discussion of SDL as compared to SSME

Final papers

The full papers from each day's sessions are provided below. The presentations that accompany the papers are available here.

Tuesday, December 9 2008

Paper 1: R. Lusch & S. Vargo. (2008). A service-dominant logic perspective on collaborating for competitive advantage, Otago Forum 2: Academic Papers, 1-2. (PDF, 53KB)

Paper 2: J. Spohrer, L. Anderson, N. Pass & T. Ager. (2008). Service science and S-D logic, Otago Forum 2: Academic Papers, 3-18. (PDF, 118KB)

Wednesday, December 10 2008

Paper 3: V. Ramaswamy. (2008). The co-creation paradigm: Co-creating mutual value through engagement platforms and experiences, Otago Forum 2: Academic Papers, 19-20. (PDF, 58KB)

Paper 4: T. Hilton & T. Hughes. (2008). Co-production and co-creation using self service technology: The application of service-dominant logic, Otago Forum 2: Academic Papers, 21-40. (PDF, 148KB)

Paper 5: D. Ballantyne, R. Varey, P. Frow & A. Payne. (2008). Service-dominant logic and value propositions: Re-examining our mental models, Otago Forum 2: Academic Papers, 41-60. (PDF, 43KB)

Paper 6: S. Baron & G. Warnaby. (2008). Individual customers’ use and integration of resources: Empirical findings and organizational implications in the context of value co-creation, Otago Forum 2: Academic Papers, 61-79. (PDF, 151KB)

Paper 7: D. Flint, C. Blocker & P. Boutin. (2008). Co-creation, desired value anticipation and demand-supply integration in B2B relationships, Otago Forum 2: Academic Papers, 80-108. (PDF, 237KB)

Thursday, December 11 2008

Paper 8: D. Ford. (2008). IMP and SDL: Divergence, convergence and development, Otago Forum 2: Academic Papers, 109-125. (PDF, 147KB)

Paper 9: M. Schulz & J. Gnoth. (2008). Understanding the service-dominant logic of marketing from within the firm, Otago Forum 2: Academic Papers, 126-138. (PDF, 233KB)

Paper 10: R. Brodie, V. Little & J. Motion. (2008). Value postures and the service dominant logic: Between-firm and within-firm business perspectives, Otago Forum 2: Academic Papers, 139-164. (PDF, 182KB)

Paper 11: M. Purvis & A. Long. (2008). Wider perspectives on service dominant logic, Otago Forum 2: Academic Papers, 165-185. (PDF, 140KB)

Friday, December 12 2008

Paper 12: K. Storbacka & S. Nenonen. (2008). Scripting markets: From value propositions to market propositions, Otago Forum 2: Academic Papers, 186-212.(PDF, 487KB)

Paper 13: I. Karpen & L. Bove. (2008). Linking S-D logic and marketing practice: Toward a strategic service orientation, Otago Forum 2: Academic Papers, 213-237. (PDF, 172KB)

Paper 14: J. Williams & R. Aitken. (2008). Marketing ethics and the service-dominant logic of marketing, Otago Forum 2: Academic Papers, 238-267. (PDF, 1MB)

Paper 15: C. Grönroos. (2008). Adopting a service business logic in relational Business-to-Business marketing: Value creation, interaction and joint value co-creation, Otago Forum 2: Academic Papers, 268-287. (PDF, 332KB)





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