<$BlogRSDUrl$>

Monday, June 25, 2007

Service Innovation: The Next Big Thing
Business Week's take on service innovation, sparked off by SRII (see previous posting)

Service Research & Innovation Initiative:
"Services Research & Innovation Initiative…
Defines the Future
"We are at a time when customers are demanding more business value from their information technology investments and Wall Street is looking for ever improving operating margins, technology companies simply must learn to innovate in this rapidly growing and strategic part of their business. Without increased services R&D, the gap between customer demands for more value and the industry's ability to deliver economically poses serious competitive and economic threats to the industry."
supported by IBM, Oracle, SSPA and TPSA, and seeking to establish a community...

What's New - DTI
this features a link to DTI Occasional Paper no 9 - Innovation in Services
whose chapters are:
1. Introduction
2. Changing understanding of innovation
Bruce Tether and Jeremy Howells
3. Managing service innovation
John Bessant and Andrew Davies
4. Innovation in Experiential Services
Chris Voss and Leonieke Zomerdijk
5. Services and the Innovation Infrastructure
Bruce Tether and Silvia Massini
pretty good stuff, with managerial as well as policy perspectives... spot the missing references!

Thursday, June 14, 2007

KIPS (sorta KIBS) 





Innovation in Small Construction Knowledge-Intensive Professional Service Firms

useful not least because of the creativity role here.





Powered by ScribeFire.


Friday, June 01, 2007

International Trade Forum 





International Trade Forum - The quarterly magazine of the International Trade Centre: From policy to practice



contains essays by people like Dorothy Riddle on export startegies and links between export and innovation





Powered by ScribeFire.


This page is powered by Blogger. Isn't yours?