Tuesday, October 31, 2006
Working Paper Series - Papers | Research Institute for Business and Management (RIBM) | MMU
and if you go to http://www.ribm.mmu.ac.uk/wps/papers/wp03_10.pdf
you'll find that:
"Logit regressions are run on factors influencing the adoption of intranets and client
extranet for a sample of 164 UK SMEs. The findings challenge two oft-stated views.
First, that ICT adoption in SMEs depends on the CEO/owner being the ICT decisionmaker.
The findings clearly indicate that adoption is positively related to firm size.
Larger sized SMEs firms have more complex organisational structures in which a
specialist manager – typically holding the title ‘IT Manager’ – is the key decisionmaker
on ICT investments. Adoption depends on the quality and drive of these
managers, not the CEO/owner. Second, the myth that services are technological
laggards is clearly exposed. Knowledge intensive service firms, not manufacturing
firms, are the champions of extranet technologies in this sample. In addition, both
knowledge intensive service and manufacturing SMEs are key champions of intranet
adoption. Expansion of national, not global, market share is the most important
strategic objective identified in the study. The ability to integrate previously separate
ICT systems is another important factor for intranet adopters. The results differ with
respect to external customer and competitor pressure. These are found to be
important in intranet adoption but not in extranet adoption. Only very weak support
can be identified for the importance of absorptive capacity. A clear problem remains
with regards to identifying a clear set of instruments with which to test for absorptive
capacity."
and if you go to http://www.ribm.mmu.ac.uk/wps/papers/wp03_10.pdf
you'll find that:
"Logit regressions are run on factors influencing the adoption of intranets and client
extranet for a sample of 164 UK SMEs. The findings challenge two oft-stated views.
First, that ICT adoption in SMEs depends on the CEO/owner being the ICT decisionmaker.
The findings clearly indicate that adoption is positively related to firm size.
Larger sized SMEs firms have more complex organisational structures in which a
specialist manager – typically holding the title ‘IT Manager’ – is the key decisionmaker
on ICT investments. Adoption depends on the quality and drive of these
managers, not the CEO/owner. Second, the myth that services are technological
laggards is clearly exposed. Knowledge intensive service firms, not manufacturing
firms, are the champions of extranet technologies in this sample. In addition, both
knowledge intensive service and manufacturing SMEs are key champions of intranet
adoption. Expansion of national, not global, market share is the most important
strategic objective identified in the study. The ability to integrate previously separate
ICT systems is another important factor for intranet adopters. The results differ with
respect to external customer and competitor pressure. These are found to be
important in intranet adoption but not in extranet adoption. Only very weak support
can be identified for the importance of absorptive capacity. A clear problem remains
with regards to identifying a clear set of instruments with which to test for absorptive
capacity."
Tuesday, October 10, 2006
EBK
EBK is Evolution of Business Knowledge, and the working papers here include studies of managers and conusltants, client-consultant relations, and knowledge-intensive business.
EBK is Evolution of Business Knowledge, and the working papers here include studies of managers and conusltants, client-consultant relations, and knowledge-intensive business.
Wednesday, October 04, 2006
Faculty Publications Home
Links to many papers on services issues: includes coproduction with KIBS, self-services, and services/technology issues.
Links to many papers on services issues: includes coproduction with KIBS, self-services, and services/technology issues.
