Wednesday, February 23, 2005
“Services sector statistics – Future needs and possible answers”
lots of presentations should be here - but I havent got the links to work today (though have seen some presentations elsewhere)
lots of presentations should be here - but I havent got the links to work today (though have seen some presentations elsewhere)
Monday, February 14, 2005
Department of Health: Healthcare Industries Task Force This section deals wit R&D and innovation in health industries. Not the IPR-driven model being used by the NHS innovation forum - oh dear.
SNF AS This is a group in Norway who undertake quite a few services-relevant studies: most seem to be on e-services, but this example considers hotels, and finds only a weak link between their market otientation and their productivity.
Saturday, February 12, 2005
2943357: "Index
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" A cycnical take on consulting - but the site that this comes from is a consultant's dream, with a neat photo to express just about any cliche you could dream of.
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" A cycnical take on consulting - but the site that this comes from is a consultant's dream, with a neat photo to express just about any cliche you could dream of.
Monday, February 07, 2005
CTF, Centrum f�r tj�nsteforskning service sector research - quality, knowledge management, service encounters.
