Wednesday, September 15, 2004
Innovation in Services : http://www.isi.fhg.de/ti/Downloads/kb_inno_services_final.pdf
This is a very detailed analysis of a set or surveys on services innovation that breaks new ground - examines organisational innovation, categorises services into the categories that I have used in descriptive accounts - information, human and physical - biut adds the knowledge services sector too.
This is a very detailed analysis of a set or surveys on services innovation that breaks new ground - examines organisational innovation, categorises services into the categories that I have used in descriptive accounts - information, human and physical - biut adds the knowledge services sector too.
Friday, September 03, 2004
Eurostat: Innovation in Europe - Results for the EU, Iceland and Norway (PDF)
This includes CIS3 results for various service sectors, contrasting with manufacturing. (Highest and lowest innovators in services; services generally less frequent innovators; more focus on product innovation) and some material on organisational and strategic change (typically higher in innovators, and in services as compared to manufacturing).
This includes CIS3 results for various service sectors, contrasting with manufacturing. (Highest and lowest innovators in services; services generally less frequent innovators; more focus on product innovation) and some material on organisational and strategic change (typically higher in innovators, and in services as compared to manufacturing).
