<$BlogRSDUrl$>

Thursday, September 25, 2003

Not sure who these people are, other than they seem to be a Barcelona-based business services directory, but their listing here offers links to Dialogic, CRIC. PREST, and RESER papers on (mainly) business services and services innovation: Business Services papers. They charge for people to use their services, though, and as far as I can see they havent asked any of us whether we want our papers published; since I'm not going to pay for the service, I can't see whether they are ethical and giving the full URL details of the original source or not.

Series of articles about moving Back Office services to offshore providers: Knowledge at Wharton

Wednesday, September 24, 2003

"SCIENCE BASE - SERVICES LINKS" This is a Background Paper prepared by the CST, with useful data about the Uk services economy. The CST commissioned us to do a more detailed study of services and the sience base (universities), and this is due to be published shortly (I hope) "Council for Science & Technology:

Monday, September 22, 2003

Here are a series of interesting papers on services, innovation, and management of complex products beginning with Joe Tidd on best practice service innovation (takes ages to download). Comapres UK ad US practices.

Paper by Marceau and Martinez ‘SELLING SOLUTIONS’: PRODUCT-SERVICE PACKAGES AS LINKS BETWEEN NEW AND OLD ECONOMIES’
and from the same stable (AEGIS) Selling Solutions: Emerging Patterns of Product-Service Linkage in the Australian Economy


CURDS people, with a construction focus: "Trains, Cranes and Drains: Customer Requirements in Long Term Engineering Projects as a Knowledge Management Problem"

Dosi, Hobday (I began searching for the Gann/Hobday paper on large construction projects): "PROBLEM-SOLVING BEHAVIOURS, ORGANISATIONAL FORMS AND THE COMPLEXITY OF TASKS"

Andy Davies on "FROM INTEGRATED SYSTEMS TO SERVICES:BUILDING CAPABILITIES IN COMPLEX PRODUCT SYSTEMS"
There's also an interesting DTI paper on this sort of theme; and Andy, Mike Hobday, and earlier David gann work is available online at SPRU
http://infa.central.susx.ac.uk/spru/publications

meanwhile the journal issue in question is:
Hobday, M; Rush, H; Tidd, J (eds)
Innovation in Complex Products and Systems. Special issue of Research Policy, Vol. 29, Nos 7-8, August 2000.


Thursday, September 11, 2003

Anders Henten and Morten Falch on Innovations in the Telecom sector: the case of Denmark presented at the ITS 14th European Regional Conference (HelsinkiAugust 23-24, 2003). The paper examines innovation activities on the Danish telecom market and discuss the relation between a number of market based factors affecting innovations, i.e., competition, demand, and strategies of market players. The paper askswhether regulation so far has put too much emphasis on low prices and too little on innovations of new services. Innovations in the Telecom sector

Anders Henten and Morten Falch on Innovations in the Telecom sector: the case of Denmark presented at the ITS 14th European Regional Conference (HelsinkiAugust 23-24, 2003). The paper examines innovation activities on the Danish telecom market and discuss the relation between a number of market based factors affecting innovations, i.e., competition, demand, and strategies of market players. The paper askswhether regulation so far has put too much emphasis on low prices and too little on innovations of new services. Innovations in the Telecom sector

Monday, September 08, 2003

The Dynamics of Innovation in Engineering Consulting Services paper by Erik Baark - other stuff by him on the web.

This page is powered by Blogger. Isn't yours?